Vice President

Vice President Job Description Responsible for the overall management and service of a specified account portfolio. Oversees all aspects of operations, financial performance, client retention, business development, and strategies to support the region's initiatives. Has significant contact with Boards of Directors and corporate support staff. Develop proactive strategies, policies and procedures that respond to changing business requirements and ensure achievement of client satisfaction, client retention and client growth goals in the region. Develop regional budgets for the portfolio and meet or exceed budget goals. Respond to concerns from owners and board members to assure client satisfaction and resolve conflicts. Maintain regular contact with board members of Managers supervised and report status on a regular basis to Branch President. Attend board meetings, as needed. Attend marketing meetings or welcome meetings as needed. Participate in transitions of accounts to ensure effective communication to employees and clients. Regularly Attend CAI and other industry functions. Serve as an ambassador of Associa within the industry. Serve as key member in industry trade organizations as they pertain to improving the Associa brand, client and vendor relationships. Network by building relations with prospective partners and vendors in order to enhance Associa's marketability. Maintain an ongoing awareness of competitor growth and retention strategies. Work with the executive team to define and develop the ideal corporate culture. Guide employees to embrace current and changing elements of the ideal corporate culture. Champion programs and initiatives that enhance employee engagement and retention. Supervise, train, and mentor Directors and Community Managers, including providing ongoing feedback, conducting performance evaluations, identifying competencies for development and providing opportunities for growth and development. Work with Operations Director to ensure Community Management Directors are training and mentoring Community Managers, especially related to compliance with operational standards. Participate in regular Directors' meetings. Provide ongoing and consistent opportunities for two-way communication with staff. Plan and facilitate communication, training and other resources for Community Managers to ensure implementation and use of corporate partner programs and Associa's integrated services. LocationFoothill Ranch, CARequirements Bachelor's degree in Business or equivalent experience is required. Five to ten years of community/property management and industry experience. Minimum of five years continuous experience in a regional management position. Three or more years of business development, marketing, and/or sales experience. CMCA and/or other related industry designations required. PCAM a plus. In-depth knowledge of association CC&R's, By-laws and Articles of Incorporation with the ability to read, understand and implement said guidelines. In-depth knowledge of laws and regulations that impact the community management industry. Exceptional oral and written communication skills (particularly in the area of marketing, persuasive selling and customer service). Experience in presenting in a business environment. Ability to work well in a corporate environment. Ability to work well as a team player. Ability to work well independently and self motivate with minimal supervision. Ability to perform administrative duties on top of management duties. Proficient with Word, Excel, Outlook and Power Point and other common software packages. Strong command of oral and written business English, vocabulary, spelling and arithmetic. Ability to research problems and prepare written recommendations. Ability to establish and maintain effective working relationships with management, fellow employees and the public. Proof of current automobile insurance and acceptable DMV printout. Position requires some evening and/or weekend work schedules.  #64
Salary Range: NA
Minimum Qualification
5 - 7 years

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