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Sales Operations Specialist (International)

Requisition ID: 77369
Position:Full-Time
Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 7,200 retail stores across the globe.
In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, Target Optical and Sears Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
Luxottica's Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.
GENERAL FUNCTION
The Sales Operations Manager is an Oakley/ESS brand and territory expert ensuring operational accountability for sales in their particular geographic region while managing the facilitation of sales and distribution in that area. The Sales Operations Manager serves Oakley/ESS International distributors/dealers and is directly responsible for developing and maintaining a cohesive presentation of the Oakley/ESS brands throughout our complex International distributor/dealer network.
MAJOR DUTIES AND RESPONSIBILITIES
Manages a dynamic, cross-functional, fast-paced workload while supporting Regional Sales Managers, sales reps, and distributors at all levels.
Acts as the liaison between Oakley/ESS and International governments by providing technical documents and product specifications while understanding the limitations of selling certain products in specific territories.
Facilitates the contract process from conception to delivery while coordinating with International distribution partners.
Manages International partners ensuring they operate within the regulations of the Glocc Compliance Program and Luxottica's Global policies.
Generates sales reports and analytics for key meetings, strategic planning, forecasting and budgeting.
Orders administration (when not processed abroad): account setup, purchase orders, product allocation, shipping quotes, tracking, payment monitoring, and customer service.
Seeks new brand distribution opportunities by coordinating meetings with International distributors and appropriate government stakeholders.
Determines alternative resources to distribution partners while remaining within compliance regulations and contractual obligations.
Coordinates with distribution partners to ensure that their focus is aligned with company objectives and finds alternative distribution partners if needs are not met.
Travels (25%) for International tradeshows, meetings, presentations, and market research (International and Domestic) to generate revenue and promote the brand.
Acts as the product expert in directing customers towards appropriate products based on technical specifications and requirements of particular countries and tenders.
Articulates why Oakley/ESS products meet military grade performance and their value proposition.
Engages in a strong partnership with internal product team to facilitate the manufacturing of new/existing products for International tenders to ensure products meet performance standards.
Develops product reviews, detailed specifications, sales tools and competitive analyses.
Ensures all specifications meet with military, government and International standards.
Manages promotional programs to meet pricing requirements of customers while adhering to business margins and guidance.
Interacts regularly with other Oakley departments: Sales, Advertising/Marketing, Design, Production, Operations, Finance/Accounting, Sales Analysis, Shipping and Distribution.
BASIC QUALIFICATIONS
Bachelor's degree from four-year college or university
5+ years related sales and operations experience
Understanding of military/government contracts and the contract procurement process
Excellent attention-to-detail, time management and organizational skills
Superior interpersonal, written and verbal communication skills
Proficient in Microsoft Office (Excel, Word, PowerPoint, SAP)
Comfortable communicating with non-native English speakers
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
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